FAQs

FREQUENTLY ASKED QUESTIONS

Do you require a deposit?
Yes. All of our materials are cut and custom sized for your home. We require 30% down on Accordion Shutters and 50% for Impact Windows & Doors.
Do you process Association and City Permits?
Yes, we take care of securing your HOA approval and obtaining any building permits.
What areas do you service?
We service Miami-Dade, Broward and Monroe County.
How long do Impact Windows and Doors take to make?
Approximately 6-8 weeks. For an exact time frame, please consult with one of our representatives.
How Long Does Installation Take?
Installation depends on the size of the job. Average Installation takes 2-3 days and 1 week for larger jobs.
Do you offer a warranty?
Yes, we offer a 10-year warranty on all parts and labor.
What forms of payment do you accept?
We accept cash, check, Zelle, Venmo, and credit card.
Do you offer financing options?
Yes, we work with a variety of different lenders. One of our representatives can help you find the best financing option for your project.
Does Hurricane Protection lower my insurance?
Insurance companies usually offer a 25-30% credit when your home is fully protected.
How do Impact Windows work?
Impact Windows are made from two panes of glass with a middle interlayer to fortify its impact strength. The panes are held in place by a thick frame designed to anchor onto your house with screws. The combination of screws and fortified windows give them strength to withstand serious impact.
If something hits my window, will it break?
Yes, Impact Glass will break when hit. However, it will not shatter and fall on your floor like a regular window pane. Instead, it forms a spiderweb pattern and still protects your home. This flexibility also relieves the internal and external pressure from your home.
Do your installers work with your company or are they subcontracted?
Our installers work with our company. They are fully protected with liability and workman’s compensation insurance.

Premium Windows, Expert Installation

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